Return Policy
All Sales Are Final
All items are made to order. Because of our print-on-demand process, all sales are final. We cannot accept returns or offer refunds for:
- Incorrect sizing or fit
- Buyer’s remorse or preference changes
- Minor variations in color or design
Please review all product details and sizing information carefully before completing your purchase.
Damaged or Defective Items
If your item arrives with a clear manufacturing defect or damage, it may be eligible for a replacement or refund.
To report an issue:
- Please use the delivery email sent to when your order was delivered.
- Click the unique link for your order, that opens your order portal.
- Select "Report A Problem"
If you missed the email please reach out to ddibapparel@gmail.com
Thank You
As a small, volunteer-led nonprofit shop, we sincerely appreciate your understanding and support. Every purchase directly benefits student musicians and enhance their experience.